Privacy policy

Last updated: October 29, 2025

A.G INDUSTRIES operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). A.G INDUSTRIES is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include information that is anonymized or de-identified.

Depending on how you interact with the Services, where you live, and as permitted by applicable law, we may collect the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, phone number, email.

  • Financial information: card details, payment information, transaction details.

  • Account information: username, password, preferences.

  • Transaction details: items viewed, added to cart, wishlist, purchased, returned, or cancelled.

  • Communications: customer inquiries, messages, and feedback.

  • Device information: IP address, browser details, device identifiers.

  • Usage information: website interaction, browsing activity, and service usage trends.

Personal Information Sources

We may collect information from:

  • Directly from you (account creation, checkout, communication).

  • Automatically through cookies, device interactions, and browsing behavior.

  • Service providers (payment processors, analytics tools, logistics partners).

  • Business partners and third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

✔ Provide, Tailor & Improve the Services

Including order processing, payment handling, returns, exchanges, shipping, account setup, notifications, and personalized shopping experiences.

✔ Marketing & Advertising

Sending promotional emails, offers, product updates, and tailored ads.

✔ Security & Fraud Prevention

To detect fraud, secure accounts, and maintain safe transactions.

✔ Communication & Support

Responding to inquiries, offering customer support, and maintaining customer relationships.

✔ Legal Compliance

Fulfilling legal obligations, responding to government or law enforcement requests, and enforcing policies.

How We Disclose Personal Information

We may share personal information with:

  • Shopify (website & hosting provider).

  • Vendors (technology, payment gateways, logistics, marketing agencies).

  • Business partners (for advertising or promotional services).

  • Affiliates within A.G INDUSTRIES corporate group.

  • Authorities where legally required.

  • With your consent, such as social media integrations or delivery requests.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit may be processed by Shopify and transmitted to servers located outside your region.

Shopify Privacy Policy: https://www.shopify.com/legal/privacy